Business Agility | IQbusiness
BUSINESS AGILITY
LEADING CHANGE IN
THE VUCA WORLD



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BUSINESS AGILITY: A WAY OF BEING!

The business landscape has never been more uncertain, and it has become tougher than ever for companies to compete in the VUCA world (Volatility, Uncertainty, Complexity and Ambiguity). Today, organisations need the ability to respond to market changes and emerging opportunities with increased speed and quality of delivery while remaining cost-efficient. Yet companies cannot take full advantage of digital transformation without a change in mindset and culture. As such, Agile software development, and now Business Agility, has introduced a new foundational philosophy towards customer-centric solutions focused on optimising the delivery of value within products and services. This is achieved by enabling improved productivity and enhanced customer and employee experience across the whole value chain.

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IMPROVED PRODUCTIVITY

To improve speed to market and quality of delivery (building the right thing, right), organisations should focus on adopting consistent Lean-Agile principles and practices (such as Scrum, Kanban, Scaled Agile Framework (SAFe®), Nexus, and others) to ensure consistent outcomes in line with the expectations of the organisation, the board, and customers. This ensures the continuous delivery of value and business outcomes rather than mere outputs.

IQbusiness supports organisations in achieving outcomes by assisting businesses to re-design their operating models with Lean-Agile principles. We implement best practice Lean-agile frameworks from portfolio, product delivery, and team perspectives. This is required not only from an IT perspective but across the entire business value chain and support services.

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ENHANCED CUSTOMER EXPERIENCE

Focusing on the customer experience is also essential, as customers provide businesses with purpose. As such, organisations need to ensure that the products and services that are built will consistently resonate with customers and will impress them in a measurable way.

Through Lean-Agile portfolio management, IQbusiness enables organisations to make key strategic decisions to better serve customers’ needs while improving profitability and aligning to the company’s core purpose. Once the right initiatives are selected, we assist businesses in implementing market-creating innovations through continuous experimentation, market testing, and lean start-up approaches.

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ENHANCED EMPLOYEE EXPERIENCE

It is also essential for organisations to attract, develop, and retain the right talent in an environment where there is significant competition for key skills. To achieve this, businesses need to create a culture of autonomy, continuous learning, and relentless improvement. Business Agility requires deep ownership and accountability, so that individuals who are close to the work and to the customers can drive timely decision-making and adaptability.

This is enabled by leaders across the organisation through transparent, coherent communication and action that drives buy-in to the greater purpose. The goal is to create a supportive management layer that has a Lean-Agile mindset, is empathetic, and effectively delegates outcomes.

OUR APPROACH

IQbusiness has developed and implemented a number of Agility Accelerators over the years that strengthen Agile. Utilising emergent practices delivering sustainable success faster utilises emergent practices to fast track delivering sustainable success.

 

These powerful methods focus on practical Lean-Agile delivery, including:

AGILE ACCELERATOR

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A 12-14 week process, including:
  • Understand your Agile transformation requirements through discovery
  • Upskill teams through training, coaching and mentoring
  • Hand over ownership of the proven, sustainable success of pilot teams and products.

KANBAN STATIK TEAM LIFT-OFF ACCELERATOR

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A workshop to establish and improve team flow:
  • IQbusiness facilitate a Systems Thinking Approach to Implementing Kanban (STATIK) for teams adopting Kanban systems.
  • Alignment of purposes and services is achieved.
  • Team understanding of team and client dissatisfaction sources
  • Demand and capability tracking for balancing during the coaching period
  • Definition of Work Item Types and Classes of Service (SLA)
  • Establish a Kanban Board and inspection of relevant events (cadences)
  • Process and service evolution.

REMOTE TEAM BUILDING

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Improving team motivation and energy:
  • Creates a relaxed space
  • Gives teams perspective by stepping away from their work
  • Supplies relevant, fun-filled bonding activities
  • Strengthens a team's foundation
  • Greatly enables their success.

SAFe® IMPLEMENTATION

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Certified implementation of the SAFe® Implementation Roadmap:
  • Executive and senior leadership launch
  • Establish the Lean-Agile Centres of Enablement (LACE) – change
  • Cohort
  • Identify value streams
  • Establish Agile Release Train (ART) – chains of Agile teams developing, delivering and/or operating solutions in a value stream, long term.
  • Implementation plan developed for ART
  • Upskill the ART through training and coaching
  • Launch the first ART
  • Coaching and mentoring the ART

LEAN PORTFOLIO MANAGEMENT ACCELERATOR

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Management tools and techniques to ensure lean-agile approaches to governance, agile operations, and strategy and investment funding:
  • Supply and coaching of tools and techniques to prioritise and sequence work
  • Enables strategic agility through emergent strategy development
  • Manages supply and demand based on fixed capacity
  • Introducing Lean-Agile funding
  • Managing Agile Product delivery through light-weight governance

TEAM LIFT-OFF ACCELERATOR

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An effective Team Lift-off establishes norms in the team that enable them to reach greater heights faster through workshops focusing on:
  • How their work fits into and benefits the organisation
  • The team’s ways of work
  • The team's values and accompanying behaviours
  • What team members expect of each other in their work Activities

REMOTE TEAM
RETROSPECTIVE

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Ensuring ongoing continuous improvement:
  • Establish a space for collaborative enquiry, inspection, and adaptation
  • Teams will generate experiments deemed necessary, by them, improve their process.

FAST FACTS

28
highly experienced
Agile consultants

7000+
delegates trained on Agile
topics since 2012

10 YEARS
experience in large scale
Agile adoptions

IQBUSINESS IS A SAFE® SILVER PARTNER WITH 5 SAFE® PROGRAM CONSULTANTS AND FIRST TO BRING THE SCALED AGILE FRAMEWORK TO SOUTH AFRICA

4 of the only research reports on the state of Agile in South Africa

STATE OF AGILE REPORTS

The 2020 edition allows us to take a broader view of Africa, giving us a window into the State of Agile not just in South Africa, but also other markets, specifically, Mauritius, Ghana, Kenya, and Nigeria.

OUR PARTNERS

AGILITY TRAINING

(Available as classroom based courses or online remote training)

Scaled Agile Framework (SAFe®) accredited courses

Leading SAFe®

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Course overview
During this two-day course, attendees gain the knowledge necessary to lead a Lean-Agile enterprise by leveraging the Scaled Agile Framework® (SAFe®) and its underlying principles derived from Lean, systems thinking, Agile development, product development flow, and DevOps.

Participants in the class gain insights into mastering Business Agility in order to thrive in the competitive market. They discuss how to establish team and technical agility and organise and re-organise around the flow of value. They also learn and practice the skills for supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs). Participants in the class explore the importance of adopting a customer-centric mindset and design thinking approach to agile product delivery. Learners also develop an understanding for implementing a Lean Portfolio Management function in their enterprise.

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SAFe® for Teams

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Course overview
Build the skills needed to become a high-performing team member of an Agile Release Train (ART)—and learn how to collaborate effectively with other teams—by becoming a SAFe® 5 Practitioner.

During this two-day course, gain an in-depth understanding of the ART, how it delivers value, and what you can do to effectively perform your role using Scrum, Kanban, and XP. Learn how to write stories and break down features, plan and execute iterations, and plan Program Increments. Finally, learn about the continuous delivery pipeline and DevOps culture, how to effectively integrate with other teams in the program, and what it takes to continuously improve the train.

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SAFe® Scrum Master

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Course overview
In this two-day course, attendees gain an understanding of the role of a Scrum Master in a SAFe® enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe® Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise, and prepares attendees to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organisation. This includes learning the key components of Agile at scale development, how Scrum is facilitated throughout the enterprise, and how to execute Iteration Planning.

Attendees discover how to build high performing Agile teams by becoming a servant leader and coach, and how to coach those teams to deliver the maximum business value at scale. SAFe® 5 Scrum Master (SSM) certification signifies that people are prepared to perform the role of Scrum Master in a SAFe® environment, increasing their value to teams and organisations that are implementing SAFe®.

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SAFe® Product Owner / Product Manager

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Course overview
Develop the skillsets needed to guide the delivery of value in a Lean enterprise by becoming a SAFe® 5 Product Owner/Product Manager (POPM). During this two-day course, attendees gain an in-depth understanding of how to effectively perform their role in the Agile Release Train (ART) as it delivers value through Program Increments.

Attendees explore how to apply Lean thinking to decompose Epics into Features and Stories, refine Features and Stories, manage Program and Team backlogs, and to plan and execute Iterations and Program Increments. Attendees also discover how the Continuous Delivery Pipeline and DevOps culture contribute to the relentless improvement of the ART.

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SAFe® DevOps

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Course overview
To compete in a disruptive global market, every organisation needs to deliver valuable technology solutions at the speed of business. This requires a shared DevOps mindset among all the people needed to define, build, test, deploy, and release software-driven systems—not just the engineers operating a CI/CD pipeline.

The two-day, interactive course helps people across technical, non-technical, and leadership roles work together to optimise their value stream from end to end. Attendees will learn what DevOps is, why it is important to every role, and design a continuous delivery pipeline that is tailored to their business. Attendees work in cross-functional teams to map their current state value stream from concept to cash, identify major bottlenecks to flow, and build an actionable implementation plan that will accelerate the benefits of DevOps in their organisation.

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SAFe® for Architects

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Course overview
Attendees can improve collaboration and alignment in a SAFe® Lean-Agile enterprise when they become a SAFe 5 Architect. The SAFe® for Architects course prepares System, Solution, and Enterprise Architects to engage across the organisation as effective leaders and change agents who collaboratively deliver architectural solutions.

During this three-day course, attendees will explore the roles, responsibilities, and mindset of Agile Architects, and appreciate how to align architecture with business value and drive continuous flow to large systems-of-systems while supporting SAFe program execution.

This course is for senior technical contributors who need to understand the role of System, Solution, and Enterprise Architects in Lean-Agile enterprises. The course is also appropriate for individuals desiring a deeper view into how architecture enables continuous value flow and how architects engage in, and contribute to, a Lean-Agile enterprise.

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Agile® Product Management

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Course overview
Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products—from inception to retirement—using Agile techniques. Recognise how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers—all while aligning with your organization’s strategy, portfolio, evolving architecture, and solution intent.

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Lean Portfolio Management

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Course overview
In this course, attendees will gain the practical tools and techniques necessary to implement the Lean Portfolio Management functions of Strategy and Investment Funding, Agile Portfolio Operations and Lean Governance.
Participants in the course will have the opportunity to capture the current and the future state of their portfolio with the Portfolio Canvas tool and identify important business initiatives for achieving the future state. Participants will be able to establish portfolio flow with the Portfolio Kanban and prioritise initiatives for maximum economic benefit. The course also provides insights on how to establish Value Stream Budgets and Lean Budget Guardrails and measure the Lean portfolio performance.

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Proprietary Training
 

Agile for Leadership Workshop

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Course overview
This 1-day interactive workshop provides leadership with an introduction to agile ways of working focusing on the changes required in an organisation to support and enable the adoption of agile.

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Agile Fundamentals (ICAgile Certified (ICP))

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Course overview
The learning outcomes for this workshop focusses on the Agile mindset and foundational Agile concepts and practices. They are grounded in what it means to "be agile while doing agile" and achieve organisational agility without specific focus on any single Agile methodology or framework.

The course is designed to maximise participant learning by implementing the principles from training from the back of the room through many activities to collaboratively experience the learning objectives and practice Agile collaboration tools and techniques.

The course is accredited by the International Consortium for Agile (ICAgile) and upon successful completion the participant will receive the ICAgile Certified Professional (ICP) certification.

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Kanban Fundamentals using STATIK

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Course overview
For individuals and organisations that want to create a shared understanding and language for teams and the broader organisation, this workshop offers an introduction to Kanban, the second most popular approach used to enable agility.

Participants will be introduced to Kanban values, principles, practices and tools to make it practical. The workshop is built around the Systems Thinking Approach To Implementing Kanban (STATIK). It provides a step-by-step approach to implementing a Kanban System that consists of a visual work board, meetings (cadences) and metrics to manage and improve the team’s work processes. It will enable you to make your work process more resilient for remote work.

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Agile Product Owner/ Business Analyst

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Course overview
Our 3 day classroom based course is now also available as a series of online remote training sessions. Our course provides new and existing Product Owners with a roadmap, tools techniques to kick start (or restart) any Agile initiative. After attending the course, Product Owners (and the Business Analysts that support them) will be able to confidently create and manage a prioritised Product backlog, at the level detail required by the Development team.

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Affiliated Training
 

Management 3.0. workshop

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Course overview
A workshop filled with a collection of concrete practices, to inspire team members and managers to transform their teams and organisations to be more innovative and highly productive.

Over the two days, participants will experience theory and practice in small chunks, reflect on inspiring stories, work through collaborative exercises and focused discussions. The goal of the workshop is to inspire participants and provide them with tools they can use on their first day back at work to improve their teams and organisation.

The content is developed by Happy Melly. Happy Melly is a Global Professional Happiness Association dedicated to helping people be happier at work.

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For more information contact agility@iqbusiness.net

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