We are looking for a Project Delivery Manager to join our Insights team, specifically within our Custom & Communities practice.
This is not a traditional project management role.
The role is suited to an experienced Delivery / Programme / Operations Manager who has worked within market research, consulting, analytics, or professional services environments, and is comfortable managing delivery across multiple projects and teams.
Key responsibilities:
Delivery Management & Capacity Planning
- Maintain visibility of delivery demand and team capacity across multiple projects
- Support effective resourcing and realistic project sequencing
- Improve delivery predictability and reduce bottlenecks
Operational & Delivery Governance
- Track project timelines, milestones, and overall delivery status
- Implement and maintain delivery processes, tools, and reporting
- Ensure alignment between delivery plans and operational capacity
Stakeholder Management
- Work closely with Insights Leads, project teams, and senior stakeholders
- Provide visibility and updates on delivery performance and risks
- Support cross-team coordination and collaboration
Risk & Performance Management
- Identify delivery risks, dependencies, and constraints early
- Recommend practical solutions to improve delivery efficiency
- Continuously improve delivery processes and workflows
Proposal & Planning Support
- Provide input into project planning, timelines, and resourcing for new work
- Ensure alignment between client expectations and delivery capability
Minimum Requirements:
- 5–7 years’ experience in: Project Management / Programme Management / Delivery Management / Operations Management
- Experience within: Market Research / Insights / Consulting / Analytics / Professional Services
- Proven experience managing multiple projects or portfolios simultaneously
- Strong understanding of Capacity planning, Resource management and Delivery coordination
Advantageous:
- Experience within an insights or research environment
- Exposure to client delivery in consulting or agency environments
Important notes:
- This is not a pure research role
- This is not a junior or coordinator-level position
- This role does not involve direct people management
Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification
IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals
