Are you a detail-oriented, proactive professional with a passion for project coordination and operational excellence? Join our dynamic Sample Operations Team as a Project Administrator, where you'll play a pivotal role in ensuring smooth execution of sample-related activities, fieldwork coordination, and social media campaign support.
This role is ideal for someone who thrives in a fast-paced environment, enjoys working with diverse teams, and is committed to delivering high-quality outcomes.
KEY RESPONSIBILITIES :
Fieldwork Coordination
- Schedule and confirm fieldworkers, venues, and equipment.
- Prepare fieldwork materials such as questionnaires, discussion guides, consent forms, and briefing packs.
- Monitor fieldwork progress and escalate delays to the Fieldwork Manager.
- Conduct pilot interviews and assist with quality checks.
- Support the recruitment and onboarding of fieldwork suppliers.
Project Administration & Documentation
- Maintain centralised repositories for project documents.
- Ensure supplier contracts and annexures are signed and stored correctly.
- Verify supplier invoices and assist with budget tracking.
- Keep Trello boards and MS Teams channels updated.
- Ensure compliance with POPIA and internal quality standards.
Social Media Campaign Support
- Assist in planning and implementing META (Facebook/Instagram) campaigns.
- Source quotations from panel suppliers and assist with campaign setup.
- Track campaign metrics such as cost per complete and completion rates.
- Monitor and apply campaign changes on alternate weekends or during leave cover.
- Download and save campaign-related invoices.
- Update monthly campaign tracking documents.
Supplier & Stakeholder Engagement
- Liaise with suppliers, recruiters, and internal teams to coordinate logistics.
- Compile and share project status reports.
- Resolve queries promptly to avoid project delays.
- Support training sessions and onboarding processes.
Project & Process Management
- Track task completion and project timelines using Trello.
- Identify risks and collaborate with stakeholders to resolve issues.
- Apply checklists and guidelines to maintain quality.
- Contribute to continuous improvement initiatives.
REQUIREMENTS:
- Matric (Grade 12) completed.
- Diploma in Business Administration, Marketing, or related field (completed or currently studying).
- Minimum 2 years’ experience in a similar role.
- Strong coordination and project management skills.
- Proficient in MS Office (Teams, Outlook, Excel, PowerPoint, Word).
- Experience with project management and data capture tools is advantageous.
COMPETENCIES:
- Attention to detail and strong time management.
- Excellent communication and relationship-building skills.
- Independent decision-making and problem-solving abilities.
- Adaptable, process-oriented, and service delivery focused.
- Ability to manage conflict and multitask effectively.
Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information, our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification
IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals
