Are you passionate about market research and proficient in survey programming?
We are looking for a Survey Programmer to join our team. Your primary role will involve scripting, administering and maintaining market research surveys and projects.
REQUIREMENTS:
- Recognised post-matric qualification.
- Ideally two (2) or more years’ experience in a Market Research role which includes survey scripting, survey deployment and monitoring.
- Knowledge of, and ability to use, research and scripting platforms, for example, but not limited to: Alida; Maru; Alchemer; Survey Monkey; Dooblo or other proprietary Market Research survey software.
- CSS or HTML experience is advantageous.
- Proficient in Microsoft Office applications, specifically: MS Teams, MS Outlook, SharePoint, Excel, PowerPoint, and Word.
COMPETENCIES:
- Ability to support multiple stakeholders in a fast-paced environment.
- General knowledge of conducting market research is ideal; but not compulsory.
- General and technical problem-solving abilities.
- Cross-departmental collaboration skills.
- Effective communication skills.
- Ability to effectively multi-task.
- Approachable “go-to” person.
- Adaptable.
- Excellent attention to detail.
- Process oriented approach to tasks.
- Sound time management skills.
- Strives for zero-defect and delivery excellence.
ROLES & RESPONSIBILITIES:
- Survey Data Visualisation & Extraction – setting up cross-tables for the purpose of monitoring survey completion, exporting survey data, survey data cleaning and format-specific data preparation.
- Execute Administrative Tasks - related to insight community administration and community member management; incentive and reward fulfillment; compiling and maintaining process and project documentation; as well as recording activities for the compilation of cost-monitoring and operational metrics.
- Quality, Processes, and Improvement - demonstrate a “quality-in-all-I-do,” customer-centric approach to performing tasks, sharing “lessons learned” and participating in problem resolution discussions.
- Client & Internal Stakeholder Support - supports Research and Account Directors in fostering strong relationships with clients through providing technical training, ongoing support and assisting with platform and project query resolution.
- Project Management - as part of a Team, ensure constant communication on progress and highlighting challenges impacting on delivery. Work towards delivering all project and administrative tasks within agreed timelines.
Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification
IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals
