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iqx the Technology Division of iqbusiness is seeking a detail-oriented and experienced Senior System Analyst to produce detailed system analysis, functional specifications, use cases, and process flows. The role is responsible for analyzing complex business requirements, translating them into functional and technical system specifications, and ensuring that systems solutions align with Sanlam’s architecture, governance, risk, and regulatory standards.
Bachelor’s degree in information systems, Computer Science, Engineering, or related field
7+ years’ experience as a Systems Analyst or Senior Business/System Analyst
Experience in large, complex enterprise environments
Relevant certifications (advantageous):
Agile / Scrum
TOGAF or architecture-related certifications
Engage with business stakeholders to understand, analyze, and document complex business processes and requirements
Facilitate workshops, interviews, and requirement-gathering sessions
Translate business needs into clear functional and non-functional specifications
Identify process improvements, automation opportunities, and system enhancements
Produce detailed system analysis, functional specifications, use cases, and process flows
Collaborate with solution architects and developers to design scalable, secure, and compliant solutions
Ensure alignment with enterprise architecture, data standards, and integration patterns
Assess system impacts across upstream and downstream applications
Work closely with Agile/Scrum teams throughout the SDLC
Support development teams with clarifications and change impact analysis
Participate in sprint planning, backlog refinement, and solution reviews
Support testing teams by defining acceptance criteria and validating solutions
Ensure solutions comply with financial services regulations (e.g. POPIA, FAIS, Treating Customers Fairly)
Contribute to documentation required for audits, risk assessments, and change governance
Identify and mitigate system and process risks
Act as a trusted advisor to business and IT stakeholders
Communicate complex technical concepts in business-friendly language
Mentor junior analysts and contribute to capability uplift within the team
Please Note:
As all iqbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification.
iqbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals
