Wayne Human
Process Innovation

 

Wayne is a Managing Partner at IQbusiness, and has recently re-joined the Technology Enablement practice and will lead the development of the IQbusiness integrated solutions by working with key clients, across practices, in the Go-to-Market team. He was previously running the Process Innovation practice. He has over 20 years of practice in information and communications technology, as well as business management experience across several industries, such as public service, mining, Fast Moving Consumer Goods (FMCG), financial services, and professional services.

Wayne’s professional background includes acting as a Delivery Executive and assisting with knowledge management business case development for the City of Johannesburg, as well as performing total cost of ownership of ICT audits for Environmental Engineering Consultants. He is passionate about improving the performance of companies by combining his areas of expertise, which includes customer experience management, innovation, payments, business analysis, project management and process engineering.

Wayne holds a BSc in Electrical Engineering. He has acquired a MBA from the University of the Witwatersrand, too.