CUSTOM SOFTWARE DEVELOPMENT
We provide clients with advice and guidance on the entire software development lifecycle, including analysis and design, implementation, testing and deployment, and support.
Our services include:
• Custom software solution design
• Enterprise application integration
• Software architecture assessments
• Software development technology consulting
A market leading insurance customer onboarding journey, enabling a quick and seamless user experience.
Our client sells insurance products to the low-to-middle income market with products ranging from funeral, legal, medical and credit life insurance. They tasked us with building a software solution to manage the operational aspects of the business, as well as a customer-facing website to sell their insurance products to the public.
Strategy and Solution
Using a combination of customer research and market research, we were able to develop a market-leading customer sign-up and onboarding process on the client’s customer web portal, making it easier for customers to obtain a quote in only a few steps. The solution also included a self-service customer web portal, where the customer can manage their portfolio and potentially purchase additional products.
Helping unemployed youth a chance to work
The client is a not-for-profit social enterprise with extensive experience in building solutions and innovations to address the global youth unemployment challenge. They have grown significantly over the past four years and required a more flexible and adaptable method of expanding their application landscape. Processes were highly manual, ad-hoc and loosely defined together with a lack of data integration which made reporting onerous.
Strategy and Solution
IQbusiness conducted an in-depth technology landscape assessment to identify an optimal solution. We integrated eight external legacy stores as well as designed and developed a rich, central data store and warehouse which included the migration of data. We also built and extended the front-end portal to improve the customer experience. We created a self-service solution for the client’s staff employer’s network and potential candidates.