Our design thinking fundamentals course help organisations increase their innovation propensity from the bottom up. Our design thinking fundamentals course helps organisations to understand customer needs, design business processes, solutions and operations to meet those needs whilst also generating positive outcomes for the business.

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Through our training, we introduce the concept of design thinking and how it can be applied in different industry sectors; equip delegates with tools and frameworks to solve business problems and demonstrate how delegates can adopt a design thinking approach to everything that they do.

What you will learn

At the end of the course delegates will: • Understand the concept and process of design thinking and human centered design • Understand and Define customer needs • Ideate, Prototype and create a minimum viable product • Test business ideas

Who Should Attend?

This course is suitable for anyone who is interested in learning how to solve complex business problems through a design thinking approach. Customer experience specialists, Research and Development teams, Product development teams, Design and Marketing teams, Product owners and Analysts.