Tech Trend Update: How AI and LLMS have impacted Customer Value Management in a snap November 29th, 2024 This week last year was billed as a “massive week for AI” by CNN. It seems like just the other day, but it’s a whole year ago that “openAI unveiled the latest version of the technology that…
Digital Integrator launched through the merger of iqbusiness and +OneX October 14th, 2024 Reunert Group (JSE: RLO) has completed the merger of its subsidiaries IQbusiness and +OneX into a business and technology services “Digital Integrator” under a united refreshed iqbusiness brand, the launch of a new tech design, build and operate division and an innovation…
Tech with Taste August 15th, 2024 AI helps bring the future into your customer’s hands – is your brand ready for the future? Artificial Intelligence (AI) is not just a passing trend; it is rapidly evolving and reshaping industries. However, have organisations fully embraced the potential of AI in enhancing consumer engagement and product development?…
ELECTRIC DREAMS DEFERRED The Slow Road to the Electric Vehicles Breakthrough in South Africa May 13th, 2024 In the race towards a greener, more sustainable future, electric vehicles (EVs) have become a beacon of innovation and environmental stewardship in many parts of the world. But we have to take a second and focus on the…
Reunert announces intention to merge iqbusiness and +OneX April 10th, 2024 JSE-listed Reunert Group (JSE: RLO), today announced its intention to merge its subsidiaries IQbusiness and +OneX into a single client-focussed business, that brings together their almost 1,500 team members. Since July 2023, both companies have coexisted as subsidiaries in the Solutions and Systems Integration…
CHANGE SATURATION Navigating Organisational Dynamics March 14th, 2024 In the ever-evolving business landscape, organisations are faced with the challenge of change. Whether it’s adapting to market shifts, technological advancements, or internal restructuring, the ability to manage change effectively can make or break your bottom line. Enter Change Saturation, a concept becoming increasingly relevant in today’s…
2024 South African Budget Speech Highlights February 28th, 2024 INTRODUCTION The annual budget speech is a pivotal moment for any nation, setting the tone for economic policies and fiscal priorities. As South Africa navigates through the challenges and opportunities of 2024, the recently presented budget speech on 21 February 2024 provides insight into the government’s…
Unleashing The Power of Culture Interventions February 14th, 2024 In today’s globalised world, cultural diversity is not only a reality but an asset that enriches societies and organisations alike. Cultural interventions have emerged as vital tools for promoting inclusivity and harnessing the power of diversity within organisations (Bond & Haynes, 2014). In South Africa, a…
The Importance of Measuring Your Customer Experience Maturity February 12th, 2024 How do you understand as a business where your CX capability sits on the scales of CX Maturity? Why would you want to know? Studying your CX Maturity gives your business a clear understanding of how far along you are in your CX journey…
Humanising the future of HR December 18th, 2023 The role of Human Resources (HR) has been drastically advancing over the last few decades – even more so now than ever before. In the past, HR was viewed to be administrative, whereas currently, it is embodying more technology for employment and personnel matters. With new technologies…
